Returns & Exchange
Returns & Exchange
We want you to love what you ordered. Here's how our return and exchange policy works.
Return window: 7 days from delivery
Eligibility
- Item is unused, unwashed, and unstitched (for unstitched pieces) or unworn with original tags (for stitched pieces)
- Original packaging is intact
- Sale/clearance items are final sale unless defective
How It Works
1
Contact us via WhatsApp or email within 7 days of delivery with your order number and reason for return.
2
Our team confirms eligibility and shares return instructions.
3
Once we receive and inspect the item, your refund or exchange is processed within 5–7 business days.
Refunds
Refunds are issued via your original payment method or store credit, as per your preference.
Note: Customer is responsible for return shipping costs unless the item was defective or incorrect.